FIFA Jersey Returns Policy
Thank you for shopping with FIFA Jersey! We are committed to ensuring that you are fully satisfied with your purchase. To help you understand our returns policy, please read the following guidelines carefully:
1. Damaged Items:
If you receive an item that is damaged, you are eligible for a replacement. Please reach out to our customer service team within 30 days of receiving your order to initiate the replacement process. We are dedicated to making sure you receive your items in perfect condition and will expedite the replacement as quickly as possible.
2. Custom Naming and Numbering:
Please note that items customized with specific names and numbers are not eligible for returns. Customization is done based on your specifications, and as such, these items cannot be resold. We urge you to double-check all customization details before finalizing your order to ensure accuracy and satisfaction.
3. Custom Patches:
Similarly, items with custom patches are not eligible for return. Custom patches are personalized to your preferences, making them unique to your order. Please verify all custom patch details before placing your order to avoid any mistakes.
4. Incorrect Items:
If you happen to receive an incorrect item, there is no need to return it. Contact our customer service team immediately, and we will ship the correct item to you right away. Our goal is to rectify any mistakes swiftly and ensure you receive the item you originally ordered without any additional inconvenience.
5. Missing Items or Out of Stock:
In the unfortunate event that your item has not been delivered, please get in touch with us. We will issue a full refund for any undelivered items. Additionally, if an item is out of stock, we will provide a full refund or assist you in selecting an alternative product. Your satisfaction is our priority, and we aim to resolve these issues promptly.
6. Sizing Concerns:
To avoid any issues related to size, we strongly advise all customers to consult our comprehensive size guide before making a purchase. Ensuring that you select the correct size will help prevent any discomfort or the need for returns due to size discrepancies.
7. Additional Information:
For any return-related inquiries, please do not hesitate to contact our customer service team at [Customer Service Email/Phone Number]. Our team is here to assist you with any questions or concerns you may have about your order. We are dedicated to providing exceptional customer service and ensuring your shopping experience with FIFA Jersey is enjoyable and hassle-free.
Thank you for choosing FIFA Jersey! We value your business and appreciate your understanding and cooperation with our returns policy.
Sincerely,
The FIFA Jersey Team